Aljomaih Automotive, the largest dealer of General Motors in KSA and the Middle East, recently welcomed a senior delegation from GM headed by Mr. Tim Turvey, General Motors Global Director for After Sales. The delegation also included other high-ranking executives from GM Gobal offices in North America as well as regional office in the Middle East
Sheikh Ibrahim Aljomaih, Chief Executive Officer of Aljomaih Automotive Company (AAC), along with senior company officials, welcomed the delegation. Several business sessions were held between AAC and the visting delegation, during which Global and Saudi automotive markets were analyzed along with sharing of views around the challenges and opportunities specific to Saudi market. The delegation also visited various departments and facilities within AAC and was appreciative of Aljomaih’s Automotive’s profressional team ans world class infrstaruture. Moreover, AAC organized several meetings between GM delegation and key local wholesale spare parts dealers, to provide first hand views on market sentiment.
General Motor’s high profile delegation visit to the Kingdom is part of a comprehensive plan by the company to visit many countries in the Middle East region. That approach emanated from the general framework of General Motor’s new policy, which aims to improve the performance of its dealers around the world, and enhance the aftersales services while improving the methods of dealing with customers. The ultimate aim is to provide a special ownership experience for GM’s customers, which will ultimately improve their satisfaction and guarantee their loyalty.
Sheikh Ibrahim Aljomaih, Chief Executive Officer of Aljomaih Automotive Company, expressed his gratitude at the visit as it reaffirms GM’s stance of recognizing Saudi Arabia as one of the key markets in the world.
He added, “We at AAC are committed towards continuous perforamce improvement and raising our level of services. With our highly trained and motived team along with the use of latest technologies and equipment, we will ensure that we achieve the highest level of customer satisfaction. ”